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Feedback gevenGot a pizza this evening from Domino’s in Brackley. Basic order, one large pizza with bbq base, onions peppers. Got home, minimal sauce and cold.
Thought we would give this delivery service a 2nd chance after last delivery over 1hr. Placed 18.26 delivery guidelines 21_34mins. Driver parked outside the house 2 mins obviously busy on his phone at 19:15 hrs and delivered at 19:17 hrs. 2nd time luke warm Pizza if they can not deliver in the expected timeline or like one other delivery business delivers occasionally with no issues just shows this business just does not care. Which is fine, local pub offering Pizza now, at least it will not be warmish
They didn’t deliver the complete order. I over reacted as I was hangry. I apologise. They rectified the order and sent a new one out. They were incredibly polite. Would use again. Chris Griffiths
Took over an hour to appear was cold when it did. Order was also wrong but we ate it anyway as we were so hungry! Shame as never had an issue with collection.
Have used Dominos 'Brackley ' a few times now and have gave them the benefit of doubt, on numerous occasions missing items/cold pizzas. However this evening was the last straw. Pizza showed up on app as delivered around 30 mins), contacted store, they advised they are sending out now, as still in the shop! Arrived 40 mins minutes later, stone cold, sent it back and cancelled the order. Have to wait 5 10 days for money back. The app wont let you select cash payment on delivery, good job as they wouldn 't have got a penny in the first place! Sort you act out Dominoes Brackley! Far too many times of uselessness now! Will continue to use your service as majority people will, but will record on here from now on in good service bad).