Feedback
Feedback gevenI drove from East Bay to try this place with an understanding that the owners are the original owners of Hing Lung in SF Chinatown. I wanted the original Hing Lung porridge (jook in Cantonese). Well, I ordered the fish porridge. Generous portion so I was able to share it with my mom and we each had 2 bowls from one order. The consistency of the porridge was better than most places (not watery). But it lacks flavor. We also ordered beef chow fun big portion and lacks flavor. Also had Chinese donuts to go with our porridge it was just ok. Nothing like the original Hing Lung. Will I make a special trip from the East Bay just to eat here...no. If I was in the neighborhood I might come in.
The food is ok. We ordered ginseng chicken soup, lamb clay pot, stir-fried beef, and a donut during our visit. The donut was very good. The ginseng chicken was decent. The stir-fried beef was disappointing because broccoli was the only veggie in this dish, and I expected more than one type of vegetables. These dishes didn't come easily because we waited for almost an hour to have all these dishes served. This restaurant has a big operational problem and it can't handle too many customers. I saw a long waiting line for takeout and many dine-in customers, including us, didn't get their dishes served for a long while. The waiting was not pleasant. We will not go back there because it's not worth the wait.
This place is the place that I'd went when I was in my teens. Opened in 1987 and then moved out to SSF in 2020. Their famous Liver Porridge is the bomb!!! The flavor when I had it in the 90s is still the same now. Consistency is what makes them still the best. And Chuck Gong (Owner) is still making those Chinese Donuts. What an awesome guy!!! This place is NOT the same owner as the one on El Camino (San Bruno) so if you want ORIGINAL Hing Lung, SOUTH San Francisco is the place to go to.
Two stars because we used to like going there. Not sure it was an anomaly today but the restaurant was full of people and no food being served. We waited 45 minutes after ordering food and only one soup dish arrived, so ended up canceling the order cos they had not even started. Why? Because there were non stop take out orders tip to restaurant you don't prioritize take out orders over people sitting at your tables. There were several big family tables and they had no food either. If this is how you operate, shut down your restaurant and do a pickup window no service staff required, busing tables, tea or otherwise: TOTAL FAIL greed overcoming any thoughts for your customers we won't be back for a long while, after being a regular customer for 2 years good luck with your take out business
This restaurant taste good but waitress taking too long to set up the table and too long to charge on bills. I often comes here to eat lunch but it takes to long to wait for the foods,hopefully they can do some changes by pay more attention to the customers that eating lunch and dinner over there.