Bon Appetit Deli Gifts - South Tyneside

Terrible service called with my hubby on 23rd sept ordered a breakfast 2 lattes staff brought iut 1 latte she couldnt remeber was it 1 or 2 she took the order my husband was brought us breakfast toast beans and poached egg lol no butter then he was told ohh you need another egg will bring it out when its cooked !! by this time we got all our breakfast items which took about half an hour if not more our coffees were freezing cold she didnt offer any sugars no knives and forks dry toast no butter we had to ask fir every individual item by the time my husband finushed hus breakfast iut came his other egg not good at all just like to have coffees and brekky all together 21.95 for all that think was really over priced i dont blame the staff she didnt seem ti have a clue on service i totally blame the managment for lack of training sorry but wont be returning

Lovely food staff. Had beef dip with chips gravy , latte

N8ce cafe , nice cakes etc , nice staff and good service ,as a bonus it was red hot out in the sun , on comfy chairs

I ordered a collection for 2 Avocado toast with bacon sausages poached eggs. The sausages were tasty however the rest of the order was not up-to the standard I paid for. £16) The bacon rashers were overcooked, the eggs were almost fully boiled not runny), and the toast was barely toasted, way too soft not buttered. In addition to that the avocado seemed to have had little strains in it, odd texture. To top it off I contacted them straight back after eating a little bit of the food and the notified the lady who served me initially. After explaining the issues with my order the lady didn’t offer any proper solution and instead told me to ‘toast my bread a little more’, refused to give any refund or offer anything on my future visit. Disappointing to see/experience service like this as it effects the owner of the business when employees don’t deal with matters appropriately.

Lovely little cafe! Myself and my daughter went for a late lunch and it was lovely and cosy.... Freezing cold outside so the staff turned on the fires for us and warmed the place up. Food was lovely with a good selection of fresh cakes available. Very reasonably priced and the girls who work there are lovely.