Ed's Easy Diner - Southampton

Located at the top of the Southampton shopping center, my daughter took us to this diner. She is a big fan of the place and wanted us to try the milkshakes. The service was fantastic, with the option to self-order or have a waitress take our order. The food arrived quickly and tasted delicious, with no complaints. The sausage patties were amazing and the milkshakes were delightful, with generous portions. Our meal for three only cost £43 and left us feeling satisfied for the day. I can't wait to visit again!

We waited a long time for fast food of average quality, which was then served lukewarm. The "bottomless" soda refills were hard to come by, just like the staff. The server was friendly, but clearly overwhelmed with tasks.

I told the server about my dairy intolerance and ordered a vegan meal in order to get dairy-free cheese on my burger, even though I didn't really want a vegan meal. Unfortunately, the vegan burger was not to my liking. The experience was made even worse when I was served a salad with a creamy dressing after explaining my dietary restrictions. Assuming it was vegan or dairy-free, I ate it only to later discover that it wasn't. I ended up getting sick and had to quickly leave the restaurant to find the nearest bathroom, feeling unwell for hours.

Absolutely awful. Waited ages to be seated with loads of spare tables. Staff member didn't come over for nearly 20 minutes and asked what we wanted, by this time we'd already ordered on the app as it seemed impossible to even get a tap water! Food is ridiculously over priced for what you get, it was okay but wouldn't recommend to an enemy based on the poor servixe!

Eds diner is in westquay shopping centre. Was asked about allergies on the way in before being seated.i advised I wasn't allergic to egg but didn't like it so they provided a meal without quite happily. Didnt wait to long for food and the drinks was refillable provided they was the diet /low sugar version.