Avellino's - Southaven

If I could rate this establishment and my experience tonight I'd give them a sad zero. My ordeal tonight was the most awful, unsettling, and degrading experience that I have ever experienced since I started patronizing Avellino?s years ago. I've never been treated so poorly the service that I received from a racist crew member was the nastiest. He made comments that he assumed I couldn't hear but I did hear and so did one of the hostesses, therefore, he was sent home whilewalking out behind him with my 2 pies he closed the door in my face. I ordered/paid online and was given an expectant ready time of 7:18 pm. I requested a manager but no one cared to look for my order or even get a manager so that I coulddiscuss this matter. I didn?t leave the store until 7:30 pm my food was ice cold once I finally received it. Only one hostess that repeatedly apologized showed any concern regarding my mistreatment. This is certainly not the customerservice I?m accustomed to receiving when spending my hard-earned money. I wouldn't recommend patronizing this establishment ever again to allow this type of small-mindedness. I will definitely spread the word around my neighborhood and atmy place of employment.

This is a hidden gem. Everything on the menu is consistently excellent. The Alfredo sauce is second only to mom's homemade, the pizza bread is not to be missed and the salad with homemade Italian dressing is fantastic. Enjoy!

Food is excellent! I usually get a make-your-own pizza and it's cooked really well. Staff is very friendly and helpful. Definitely recommend for an Italian-style taste of food