The Olive Tree Fish - Southend-on-Sea

Very very rude waitress and the waiter not much better. Customer service 0. Restaurant was nit busy as the pantomine rush was over, we were a but late. Ordered 4 childrens meals and one adult only wanted chips and a cup of tea. Was rudely told could not have just chips !!! Other 2 adults were having meals. Unbelievable. We walked out

Despite the negative reviews I actually enjoyed my meal here. We had the garlic breaded mushrooms for starters but these were awful and overcooked. It was almost impossible to eat them. However the fish and chips certainly made up for it as it was lovely and cooked to perfection. The house wine was a bit yuk but on the whole the main meal was lovely and I would go back.

Very poor customer service. I’m very conscious about the space a wheelchair takes up and although my sister can walk short distances the manager was insistent she walk I to the back of the restaurant as people would have to move their chairs if I pushed her . I refused to sit next to the door and there was absolutely no where to put the wheelchair. I pushed her to the back and people were very happy to shuffle their chairs in a bit. I wasn’t offered any help and I managed to fold the wheelchair and store it near the loo. Food came quickly, bill even quicker and card machine even quicker than that. I hadn’t even looked at the bill before he was shoving the machine in front of my face. My sister was so worried about what he’d say if we tried to push trough the tables again that she painfully walked to the door and I followed with the chair and had to settle her into it on the pavement. Appalling customer service. Never again.

My wife and i had a takeaway sausage in batter chips twice. Both sausages in batters was chewy and had been reheated, and most of the chips were black. I was recommended to come here but I would not recommend at all.

Called in on the off chance of a table for 4 before a show at the pavilion. We were lucky to get a table as they were very busy. We were all very impressed with the taste and quality of the food, and service was excellent. Between us we had Cod, Haddock, Plaice and sausages with chips and mushy peas and a couple of sides of curry sauce. All really tasty. We would happily come here again.