Chip's Family - SOUTHINGTON

Great and delicious food ? and good customer service !

Coffee is terrible, it has this nasty taste/odor/aftertaste something that I can't describe....food is okay our waitress is friendly.

They say they have the best pancakes in the state, I would have to disagree. Ordinary at best and a bit on the small side. Other options are typical diner style food, decent but again not great. This location is extremely popular and wait time can be excessive with up to an hour at peak times. Not worth the wait when there are far better options in the area

I’m a food critic and writer for a news article.I used to be a waiter and line cook at a restaurant.I score on 3 areas:Food: It was okay, my toast was burnt, I found hair in my pancakes.Service: i had a young man overly confident and overly fake, it felt like he was insulting me, he walked off and he rolled his eyes when I told him about the hair in my food. Also another server who was female kept getting peoples orders wrong.Cleanliness: tables were clean, but windows were dusty and dirty and you could see the dirt caked on the creases on the walls.Food: 20/33Service: 5/34Cleanliness: 10/3335/100Your workers need to learn proper manners and to learn the customer is always right. And you should deep clean the whole place. I’ll be back to write another review soon.

Very clean and spacious. We were seated quickly and the service was great. Was not rushed into ordering our food. Food came out quick and hot. Very tasty.