Wendy's - Southlake

Pouring rain all doors locked at 2pm 3 people in business casual in restaurant. No acknowledgment. Waste of time.

Despite it being a new location. The staff was nice and very kind. Food came out fast and was hot. Tasted absolutely delicious ?

It is the only place my kiddo likes their nuggets ? but they typically get the orders wrong! Somehow “regular” is mistaken for “spicy” “6” is confused with “4”…???‍

Was going to go there today to dine in but the door was locked and some people were in the dinning area, this was around two in the afternoon isn't this a fire code violation anyway I went around the corner to McDonald's and got a hamburger there.

I cannot tell you how many times this restaurant has messed up my order by different employees. It’s constant. Just the other night, I ordered a $10 Cobb salad. I double checked that it came with ranch. The man answered back that it comes with caesar. I told him that there is something in caesar dressing that gives me an allergic reaction. What came in the bag? Caesar dressing. Not to mention, the chicken was cold as if it was directly out of the fridge and the warm bacon was missing too. For a $10 salad, I am highly disappointed.Therefore, the next day I returned to see if they could remedy their mistakes… only to find that ONCE AGAIN THE RESTAURANT CLOSED WELL BEFORE CLOSING TIME. this has happened to me SO MANY TIMES! I drive up for dinner and they tell me that the grill has been cleaned and shut down, before closing time.Or my favorite excuse : we don’t have enough staff therefore we cannot serve you. Then why is any employee even there earning their hours if they cannot serve any food.. to milk the clock?This location is deplorable. If I had the GM’s contact info, he/she would get an earful.It used to be well-run and organized. Now it is just a disappointment. I used to eat a Wendy’s $10 salad everyday for years. Now, it only irritates me to see the downfall.