Deep Blue South Parade - Southsea

Booked a table, arrived and waited nearly 10mins to be seated, there were probably only 25 people in the restaurant but all the other tables hadn't been cleared away. Apologies were made saying they were extremely short staffed. Our order was taken quickly but it took another 15mins for our drinks to come, another customer who walked up to the bar and was served before us. The fire/security alarm went off twice whilst we were there but these was no reassurance everything was ok. The toilets were unpleasant and had no soap. To be honest I was glad to leave, been there a few times before and this time was very disappointing.

Food was good. Service was very poor. 10 minutes to wait before getting our order, then a long wait before we could order coffee. Only 1 person making drinks. Priority was given to alcohol drinks our coffee was made and left sitting on the counter for at least 5 minutes while other drinks were served.

The plaice I ordered was very fresh and the batter perfect and crispy. We thoroughly enjoyed the meal.

Always excellent fish and chips, however we prefer to have the order taken at the table as the app can be confusing, especially when you're hungry!

I’d booked a table but on arrival was abruptly told there was a thirty minute wait for food, almost as though we might decide to go elsewhere. In the end it was only about 20 minutes which was fine but it wasn’t the warmest welcome. We ordered drinks at the bar and were told they’d be brought over but unfortunately they were forgotten, most likely as there was only one staff member behind the bar pouring drinks between taking orders. In the end the drinks and food all arrived together and we all enjoyed our meals. Given it was Father’s Day the restaurant wasn’t that busy yet it felt like the staff were all under pressure and overstretched. However my dad said he liked his food and enjoyed himself which was good. I chose this restaurant as my dad always orders fish and chips. The experience was ok but I won’t be rushing back sadly.