Feedback
Feedback gevenI had the best pho at Viet Café in Denmark Hill on Saturday. The Banh Mi was delicious and very authentic. The café has a rustic atmosphere and is a great place to meet with friends or enjoy some time alone. The tables were cleaned promptly after customers left. We didn't have to wait long for our food after ordering. I highly recommend this place.
Had a very unpleasant experience today. Ordered sweet and sour prawn and noodle dish only to have it served at what I would call a tepid temperature. After alerting the staff they took it away only to reheat in the microwave and bring back to the table In my opinion a very lazy chef and a very uninviting meal. Extremely disappointed . This restaurant is mainly used by tourists .
My partner and I went here for lunch, he has never tried the banh mi (Vietnamese baguette) before so I took him here. Also we have never been to this place before so we thought we give it a try, wish we hadn’t. The place was absolutely filthy, old and need refurbishment, the toilets was shocking and dirty. The staff are rude, the owner is very rude and abrupt. Their customer service is appalling, they don’t know how to serve/treat customers. The food was shocking, the banh mi was horrible, very dry and had absolutely no taste whatsoever. I don’t know what the hell I ate but it was definitely not a Vietnamese baguette. I’m Vietnamese so I know what a Vietnamese baguette taste like. Makes me laugh with the comments here of people saying how fantastic the Vietnamese food and baguette is at this place, these people don’t know what real Vietnamese food and baguette taste like, either that or the staff at this cafe are writing those comments which I wouldn’t be surprised. If you want fantastic real authentic Vietnamese food then I recommend Mama Pho in Deptford, not at this place. I would rather spend my money somewhere else, avoid this cafe at all cost!!!
Went here for lunch on Sat, we had the Viet Special Banh Mi, Beef stew with Baguette, and a grilled pork with rice to share. All tasted amazing and the grilled pork was divine. Payment was very simple, you scan a QR code, view the menu, place your order indicating your table number, and pay by card, enabling fully contactless service, so I'm not sure what the previous reviewers meant about needing to pay by cash. You can also pay by cash if you wish. Cafe counter had see-through screens as a protective measure against Covid. There was also a big QR code for you to check in using the NHS app. We'll definitely be back next week for their famous pho (Saturdays only). Service was efficient and the cafe cooks/owners were friendly, though they were obviously busy so didn't always have time to chat. It is a simply, no-frills but cosy cafe that is clearly popular for those in the know.
We love the food but the owner is not customer friendly. Finally accepting card payment but all of a sudden prefers CASH! now what?? you will lose your loyal customers! at least the owner could have a pleasant attitude towards customers!