Bruster's Real Ice Cream

The people are nice but they ALWAYS I mean ALWAYS mess up my order. I pay extra for toppings didn’t get it. I ordered didn’t flavors got one flavor. It’s so frustrating!!

Service has been going down over the past year or so. Today was our final straw. The young lady in the drive-thru was not friendly or welcoming. Scoop barely covered the top of the cone. Over-priced ice cream and rude service just aren't a winning combo. Sad when the local option we've always loved goes this way.

We ordered a 3 scoop cup- got 1 pecan in our butter pecan scoop. Our banana split was mostly bananas and had no nuts on it. We feel taken advantage of for over $14

I finally got a Twix blast from here. Very good. I feel like this one is way better than Sonic tbh. Staff was very friendly when placing your order. It was very fast service as well. Never had a bad experience at this location.

My first time visiting here from NJ and it will be my last. I came to the store expecting to have a great time with my family all was good until the supposed store manager MADISON was very nasty and rude. Flipping the middle finger at us slamming the window multiple times. May I mention infront of my family and children and other families with children in the vicinity of the ice cream shop. It was very disgusting behavior. What was supposed to be a great family memory turned into a disgusting event that should not be condoned at a family environment. If I could give zero stars I would.