Sparks - Spartanburg

We were invited to a surprise party, and it was a fantastic experience! The venue was wonderful, the food was delicious, and the staff was excellent. We had an amazing time!

The tequila lime wings are amazing! They serve the best wings in Spartanburg. The atmosphere is also pleasant. The waitress is wonderful, and I really enjoy other items on the menu as well. And let's not forget about their delicious cocktails!

On a positive note, the food was excellent! We ordered burgers and they were a solid 5/5. I definitely want to return to try more of their menu. Overall, the experience wasn't terrible, but the service was disappointing. While they do have a system in place, it feels like they need someone to manage it better. If they could improve their service, this place would be a winner. Great burgers, but they really need to work on their customer service.

So far, one of the most disorganized breakfast services ever. Ignored for five minutes at the entrance. When finally acknowledged, led to a table that had yet to be cleaned. Then dealt with three servers before one finally took our order. They forgot the omlette of the guy next to us. We still have no silverware. My wife got the buffet so she could eat. I ordered from the menu. Fingers crossed.... 12 min later, my wife still does not have her tea, no sign of my order ... 15 min. Tea came, no food. ... 20 min. Food finally arrived.

Every year we go for Easter Brunch and normally rave about it. This year however is not one to rave about. First of all, we made reservations a week ahead of time. When we got there they wanted to seat us in bar area. I said we didn’t want that so they sat us in what I can only describe as an overflow are. We ordered our drinks and then proceeded to the buffet. The French toast was cold. I had ordered hot tea with lemon but it took about 30 minutes to receive it without the lemon. Never received it. My daughter asked for a cup of ice. My husband had to get up and find a glass of ice. The coffee cups were filled about 3/4 full. Had to ask for cream and sugar. My daughter picked a piece of chocolate cheesecake but some how the cake above it had pecans and one inadvertently one was in chocolate cheesecake. She is allergic to nuts. So we had to leave and find a convenience store to buy Benedril because the hotel store was out of it. All in all it was pretty disappointing. We usually go for mother’s day too but I don’t think that will happen. It’s sad that the experience that we have enjoyed for years will no longer be a family tradition.