Bonfire Spring Hill

Bonfire is a hidden gem in Spring Hill. I have read reviews about the manager being rude, but she is the most down to Earth manager/cook/server in this building. I will be coming to this restaurant more often!

I wish I had read reviews! MY HUSBAND HAS FOOD POISONING!!!!! The raw meat must sit out all day. He is puking his guts out and it’s no question it’s from eating here last night! Oh and 4 adults and one baby and it costed us OVER ONE HUNDRED DOLLARS.

So much grease on the food, it didn't absorb the seasonings or sauces. My friend and I created entirely different bowls and they tasted almost exactly the same. It seems like maybe they don't clean the grill top throughout the day or something. Very bland. Extremely greasey. Ate it anyway and won't make that mistake again. Both of us have upset stomachs, now. People were polite, though.

If you have ever been to a mongolian grill then you will know what I mean when I say the food is as good as you make it. you pick your meat and seasonings and then they cook it for you so dont overdue it. I did chicken and shrimp and used garlic powder and a tiny pinch of salt and then teriyaki sauce. food was cooked correctly and none of the chicken was overcooked or rubbery.

I am extremely disappointed with the customer service I experienced at this restaurant. My family and I faced several rude remarks from the female manager, including questions about my son's food choices, a refusal to let us order a kids meal to go without my son being present, and witnessing her unprofessional conversations with delivery drivers. We really enjoy the food at Bonfire, but the poor customer service has led us to decide against returning. We typically aren’t the type to complain, but we feel it's important to address these issues with management. Additionally, cleanliness has been a problem; we've encountered dirty cups and sat at unclean tables. The restaurant has also been uncomfortably hot on multiple occasions. When it first opened, everything seemed great, but it seems to have declined since new ownership took over.