Starbucks - Spring Hill

We waited 30 minutes. Ten minutes was them flirting with the guy in front of us. We ordered a Venti Salted Carmel Mocha Frappuccino. After waiting more time only to get a Peppermint Mocha. Went back up to counter to get the right thing. She just made some excuse and started making what we thought was right. We asked about the salted sugar. She said they dont have that anymore! What?? She walked over to the deli and put sea salt on top and said it was the same thing. NO IT IS NOT! They wouldn't honor our free drink coupon and dont take the app. We will not be back. This is the second time we have been there and both times had issues. Starbucks get it together. These people are representing your name. They need to learn the recipes of the drinks and order the right supplies to make them.

This is my regular go to Starbucks. It was the day after my birthday and I didn?t know your bday reward had to be used by the date of your birthday. The gals gave me my free drink anyway and totally made my day! Thank you so much????????????

There is always these 2 girls and I love their personality so much haha. They are sweethearts and work hard.

Currently here at 8:25 p.m. and the staff refused to serve us when the sign clearly says open until 9p.m.

They actually ask what you want and not serve you a hot latte when you want cold latte