Chipotle Mexican Grill - Springboro

Like the food but this particular Chipotle is poorly managed. I ordered chips today at 5:40 pm and was informed they are out. What Mexican type restaurant runs out of chips at 5:40 pm? They offered a half birthday reward free drink. I accepted. It was not included. In the past I have asked for a side of guacamole. Was told they were out. How? Was told they have to save it for online mobile orders. WTH. PITIFULLY run. Other times I’ve been told whatever they’re out of is due to supply chain. That’s getting old. Will not be back to this particular Chipotle.

The food just isn't that great. Never really been a fan. Chicken is dry and rice is tasteless

Worst chipotle. Never any consistency in quality of food. My child only likes the white rice and will get 2 or 3 bowls of rice to have at home. More than half the time we get it we throw it all out because the rice is either hard or way too salty. Against my better judgement my child talked me into taking her there today to get rice and I was told they now charge by the scoop and it was almost $15 for 3 not even half full bowls of rice that were once again not edible because it was crunchy and way over salted. We will NEVER be back. Thanks for ruining something that used to be soo good.

Wasn't getting full servings due to they were almost out of a container. Overall taste was terrible. Alot of juice from digging out the bottom. Made a big mess. Actually thru half away was just not tasting good.

They leave stuff out of your order without telling you, massive attitude, I have no idea how it's so poorly managed