Tontitown Winery - Springdale

So disappointed. I really liked several of the wines--the white muscadine was amazing. The white port and the cranberry were also good and I would have liked to get bottles of all of them, but I was treated so poorly that I just couldn't spend any more money there. When I arrived, there was no one in the shop area so I meandered for a moment. The front counter woman saw me from a back room and did say hello but nothing else. When I asked about the wines she had no inclination to say anything about them. She allowed me to take my pups to the covered patio but didn't bother to offer to turn on the heaters and certainly didn't offer any water to my dogs. Now, I don't expect anyone to go out of their way for my pups but I spotted the dog bowl on the patio and I've found it generally to be the practice. The entire time we sat on the patio (20mins or so not a single person checked on us or anything. I got a flight and a meat and cheese plate which was really very well done (fruit, nuts, meats, cheeses, even pickled okra! . The service just completely turned me off and we just left. Such a shame. That white muscadine was really amazing--the smell alone would have been worth a couple bottles.

The customer service at this winery is worse than bad. My parents and I visited the winery hoping to enjoy some good wine, but unfortunately, the experience was far from pleasant. It appeared that we were treated poorly because we were not dressed as formally as other visitors. As a result, we decided to leave the winery without trying any wine.

Cozy feel, really good wine. Wonderful staff who was polite and kind and helpful.

Went here for your Anniversary and had a really good experience would definitely recommend

I visited the Tontitown winery while I was attending an Italian American conference. I was thrilled to meet the owners daughter, Heather, who took time to show us around, explain the history, and share the cultural details that make this place so unique. In addition to that, the wine is delicious. There is, a variety of white and red from dry to sweet that is very special because it is only available in this area. The venue itself is cozy and inviting. The staff are incredibly friendly and knowledgeable. I will absolutely be back in the future, and I recommend it as, a destination for travelers, as well as a regular hang out for locals.