Philly Pretzel Factory

I go to pretzel factories often. The quality of pretzels and pretzel dogs I had recieved from this location was sub-par...

Stopped by this place after finding out another pretzel place was closed. The pretzel were good and the service friendly and fast. I’d stop by again, when in the neighborhood.

Finally stopped in for milkshake happy hour and had a fantastic chocolate shake.

Burned and not edible ? would not recommend staff were very pleasant

So I came into the Philly Pretzel Factory yesterday around 6 pm, and there was a man with long greasy hair working at the register, first off his appearance was already enough for me to not want a pretzel but when he grabbed my pretzel with no glove, that crossed the line, I corrected him and told him he needs to wear gloves when he said “our manager said we only have to use wax papers” because of this I don’t believe me and my 2 daughters will be returning anytime soon, such a sad scene for a place so beloved.