Sbarro - Springfield Township

We were behind a few customers in line and had to wait ten minutes to place our order. There was a guy slowly making pizzas, a woman behind the counter moving slow as a turtle, and a guy folding pizza boxes in the back but only the woman was helping take and fill orders. The workers looked very unhappy. A teenager in front of us ordered 7 slices and instead of giving him a hot pizza that just came out of the oven and would’ve been cheaper she gave him the 7 slices at a much higher price and didn't even heat them! Our pizza when we finally got it was good. Main problem with this place is very unhappy workers with low morale and thus move slower than molasses.

I was I could give zero stars. Horrible. Took 10 mins to be acknowledged while standing in front of two workers. Had to ask 3 times for a plain slice of pizza until it was given to us. Workers wore no gloves while touching food, trash and other surfaces. Customer service awful, rude and unwelcoming. Multiple dirty tables in the dining area as the workers sat at a table and looked around. Never again.

Food is extremely over priced. Had pasta and it made me sick. Temperature was nuke warm even though they claimed they just made it and had a greasy soggy taste to it. They were also out of ceasar dressing and was not told they were using ranch for there ceasar salads.

This is not the Sbarro that I enjoyed as a kid! The pizza tasted bad and the overall atmosphere isn’t great. $12 for two slices of mediocre pizza is insane. Won’t be back.

I haven't eaten at Sbarro's for a while. Sbarro's is still good, in spite of being fast food, in the Springfield Mall Food Court. I had their Pepperoni, Sausage and Bacon Stromboli, and a Spinach Stromboli. Both were great, and I was given a cup of tomato sauce with them. I was able to sit down to eat there. Most fast food places no longer have a sit down section. So being able to eat right there was a plus!