Bob Evans - Springfield

Went to the store on a friday 10:50 am took 25+(5 mins) waiting to be seated. Order a chocolate milk and biscuts and gravy. The waiter stoped by one time and had to wait 10 mins as they continued taking more orders to request a check. I finally was able toget a requested refill to go anda to go container which another server cheerfully gave; me including the receipt waited another10 to 15 mins to pay as my server took new orders. I and ended up walking up to the casheir to pay. Total time excluding eatingwas at least 1.5 hours with three waitresses there. I would have prefered to give a tip to the friendly waitress that actuallywent out of her wayy to be helpful but couldn't as I used a credit card... Not a thanks after leaving from anyone other then thecashier as mentioned above and the waitress. Value for the money food was good rather expensive all things consiered it wouldhave been nice to felt a little more welcome even on a smaller order from the waitress that intially served us.

It has been years since we attempted a meal at Bob Evans. Now we remember why. We were shown to our seats and drink order taken. No issues there at all. Then it takes a while for our server to take our order. (She was busy standing behind the counterdaydreaming, or checking her nails or something. Then our food....well, we ended up leaving before we got any. 40 minutessitting and waiting for food at a Bob Evans is a little ridiculous. We could literally see our order sitting on the expeditingtable under the heat lamp for 15 minutes, including the fresh fruit that was part of our meal. 2 other tables that arrivedafter us were eating when we finally gave up and left. I mean, the thought of partially cooked grapes (from the heat lamps doesnot seem appetizing. We will not be visiting this location again.

Today visited restaurant, waited approx. 10 minutes to take place, then another 15 minutes to get drinks after ordering and more than 1.30 minutes to order my breakfast. wifi does not work and noticed other customers remember waiter of missing items, such as obstteller, ice, etc....Waitress, sam, is nice but reworked. please rent them more people in their kitchen. you don't keep anyone happy by being short personal. I wouldn't visit because of the excessive waiting time.

On Friday 10:50 clock sat in the load, 25 (5 min). wait for space. order a chocolate milk and biscuits and gravy. the waiter stopped once and had to wait 10 minutes, as they requested further orders to apply for a review. I could finally go a requested refill anda to go container that gave another server happy; I including the acknowledgement waited to pay another 10 to 15 minutes, as my server took new orders. I went to the cashier to pay. the total time without eating was at least 1.5 hours with three waitresses. I would have preferred to give the friendly waitress a tipp that has actually gone out of her to be helpful, but could not as I used a credit card. not a thank you after leaving from each other, then the cash as mentioned above and the waitress. worth eating money was quite expensive, all the things that made it would have been nice to feel a little more welcome, even on a smaller order from the waitress that served us intially.

Stopped to get an order. excellent service and the food was great! have enjoyed it. Accessibility: I used my walker everywhere!