Subway - Springfield

I ordered an Italian BMT and it was delivered without any meat???

I came to this establishment 2 hours before closing time. I waited for several minutes for someone to come out and take my order. No one ever showed up. The door was open, the lights were on, the food was out, but the register as well as the rest ofthe establishment appeared to be 100% unattended. After several minutes of waiting I just walked out because no one was there.

The best part of this subway is the bag of chips. They don't know what toasted means, they took cheese off a sandwich that was already on it, prices are definitely higher than others.

Same experience tonight with the girl with the lip tattoos. Very rude. Slammed my sandwich under the cover of one of the condiment trays, then walked to the back. Never acknowledged us, and very rudely asked what we wanted on our sandwiches. Yes, wewalked and bought elsewhere. This is our 3rd ridiculous experience with this same employee. She's horrible. There is anotheryoung lady that works there that is awesome, we love her and tip her accordingly. It's now to the point where we stay or leavedepending on who comes out from the back. I can't imagine a business would want their customers thinking this way

So we walked in at around 9:45 granted it was close to the closing time, and the employee working was a shorter female with dark hair and a pair of lips tattooed on the side of her neck, just for a description. As we walked in the employee just looked atus and gave us a dirty look and did not acknowledge us at all said absolutely nothing to us lean nothing to us. I said Hey howare you doing and she said nothing back, so we walk to the end to order, she still has not acknowledged us at this point,continues to count the drawer for the end of the shift. We stand there for about 5min, and she finally decides to be done withthe drawer, walks by let's out a sigh like we're an inconvenience to her and just walked to the back. As a fellow businessowner if any of my employees ever treated my customers like that they would definitely not have a job any longer. If this is alocally owned franchise, I would be embarrassed to have my employees treating customers like that. I can't say I will bereturning to this Subway anytime soon and honestly thinking about giving corporate a call to see what they say. I hope this posthelps someone in making their decision to eat here.