Blacksmiths Arms - St Albans

I visited today and asked for the brunch of a burger and a pint. I put the order and asked for a hand pulled pint of beeston cider, confirming that this was ok. the girl tried to burden me, which cost a spider of zider to ignore the offer. I've gone in disgust. I just gave the pub to make my results known. the right result is zero.

Absolutely amazing time with friends! claire was so attentive, in any case again x great atmosphere

Immersed to have a beer in the sun, which is an amazing garden, but there early for the best places! defo one for the summer nights.

I came here yesterday for eating and drinking with a friend. the service was great, the whole staff was beautiful. a girl especially (molly) went the extra mile.

So I went here yesterday for lunch with work colleagues … I was sooo impressed, the lady who I assumed to be the manager with black hair was so welcoming and friendly, the pub was spotlessly clean and the food I felt was such good...value for money. There was another lady behind the bar who was also so friendly…. I came out thrilled to have found this great pub right round the corner from work with such great staff. I went back with different work colleagues today for lunch, raving about how impressed I was yesterday…. Only today I had a completely different experience. I sat at the table I had reserved on line and ordered for my friends and then realised actually I’d like to move tables… the pub was so quiet only about other tables. I asked a lady I later found out was called Mollie if I could move tables, she just looked at me as if I’d asked her for a kidney! She was rude unhelpfu. I understand we all have bad days but her attitude was terrible. I explained I had been in yesterday and the dark haired lady was so nice I asked who she was… mollie said the DM like I’m supposed to know what that means, I asked what that was and she said deputy manager, I asked who she was and she said she was the manager !! I suggest you promote the DM immediately! We had our lunch and again the food was great… Mollie did go round the back of the bar and moaned about me to the bar maid and I could hear her saying I’m ready to walk out … so unprofessional… I could hear her, the pub was practically empty! We finished our lunch with no further incident… what a shame …. I really felt like I’d found a little gem to use for work, which I still will, only not on the days Mollie is the manager!!