New Ocean Fish - St Albans

Ordered chicken,chips and a spring roll. I had to wait 25 minutes for the chicken! Got home and she hadn't given me the spring roll. To make matters worse, the chicken was so over cooked,couldn't eat half of it, very poor

I am loyal so always try and use local independent businesses when I can. Each and every time I give Pearls the benefit of the doubt I am let down. 5 star reviews on here are misleading. Tonight’s over priced offerings of dry and reheated pork was insulting. I will not be returning

Food was hot and staff was very friendly. The food was a little greasy for my liking however was cooked well in clean environment. Thank you.

Eat from here often, great Chinese food and fish and chips. Staff very efficient friendly and helpful

There was a major electrical power outage in the London Colney area last night, so after a couple of hours of feeling cold wanting a hot meal, I decided to get some takeaway food from the above place, which mainly sells fish chips, but also has a comprehensive Chinese food menu. There was a long queue they were clearly exceptionally busy. I ordered Sweet Sour pork balls, Chicken Chow Mein, 2 portions of egg fried rice and a portion of chips. After a very long wait, my food arrived and I left for home, about 5 minutes drive away. On unpacking the food it was barely lukewarm, but even worse, it tasted really bad. The sweet sour pork balls were mainly horrible thick, partly cooked batter, with bits of some meat, mainly fat and no sweet sour sauce at all, so very dry. The Chow Mein was slightly more edible, but again almost cold, plus the egg-fried rice was horrible and unlike any egg-fried rice we've had before. To add insult to injury, we couldn't even heat the food, as we had no power for the oven or micro-wave. The bottom line is that we threw 80% of the food in the bin. On the up side, the chips were very nice, albeit barely warm ! We don't like leaving negative reviews, particularly for local places, but in this case we both felt something had to be said. It's an even greater pity, as the lady owner of the place is really lovely and is Chinese, so I can't believe she would want her food going out like this. We've had Chinese food from here previously and it's been fine. I appreciate it was a particularly busy night with the areas' power outage, but this food fell well below acceptable standards, plus this morning my tummy is not good ! I hope this review is taken as intended, constructive feedback, as we want to support all local businesses so that they may prosper and be around a long time, but we felt this feedback was valid, given the really poor food we received last night. Sorry.