The Alley - St. Andrew's Parish

We ordered 11 drinks thru Doordash and it arrived without straws. We called the store and talked to their manager Ryan. He was unhelpful with the situation and told us to go to the store to get the straws. It was a very bad customer service.

The two staff working was very disorganized took quite a bit of time to make orders.

Hit or miss experience here. We usually get the Deerioca Fever and it’s delicious. Yesterday, they ran out so I got their half sweet passion fruit green tea bubble tea. It was the sweetest bubble tea I’ve ever had and I had a hard time getting through even half of it. My partner got the snow velvet brown sugar latte and the flavor was no good threw it out after two sips. Their drinks aren’t that customizable as many drinks can’t be adjusted for sweetness or they say they can’t add tapioca. Would only go back for the Deerioca Fever.

Service was good here but the drinks are fairly average. Good if you happen to be in the area and are ok with average bubble tea. The odd thing was that we saw the person making the drinks smell one of the drinks and make a foul looking face and continued to smell it once more and had her coworker smell it. Not sure what that was all about but if the Alley is serving bad drinks and their staff know it, then please throw it out the next time. It was odd and doesn't make customers want to come back.

The staff are friendly but it takes forever to get your drinks. Ive ordered from this location twice and both were not great. The second time I ordered a Peach Oolong tea drink, thinking it was a sweet cold iced tea like they have at other bubble tea places. But the drink was straight up just a tea bag in some water and it was bitter as heck with absolutely no flavour.I took one sip and could not drink it anymore. Its funny cause there is supposed to be sugar in it. Very disappointed, considering how high the prices. Fix your drinks please