Wendy's - St. Augustine

We ordered online take. spicy hot honey chicken with fries and strawberry friosties. everything was fresh hot and very good! thanks to whondys?

When they started doing breakfast I gave it a try and loved it, Now after a few tries (hoping it would be like the first time) it consistantly is worse. If I owned it, I would fire everyone and start over. They gave up at this Wendy's. The other reviews are correct.

How do you go from having one of the best chicken BLT sandwiches anywhere in 2 weeks to the nastiest mess waiting for a lawsuit to happen disaster of a sandwich ? If the general manager wasn't smoking cigarettes and meeting people out in the parking lot maybe the place would run better.

If I could give this location a Lower rating I would. Every single night of the week they have some reason they are closing the drive through early (even before 10). It happens so consistently I actually started filming us rolling up before hand to see what their reasoning is tonight. They’ve given every excuse under the sun, even that “they are out of meat”. A fact that the day shift the next day said was absolutely not true. Do not expect to get food at this location because you will be disappointed every single time. This has been going on for over a year. Staff is extremely rude if you get the rare chance to actually speak with them.

This Wendy's has the LOWEST available customer service. Their screens going down in the middle of an order?? I doubt it. Unprofessional, and lying to clear your DT line?? Even Taco Bell has better standards and will atleast serve sloppy food vs nothing at all. This store needs to either be shut down or re-staffed because these employees have NO idea how to run a store effectively, and this comes from a prior GM of a fast food location.