The Carclaze - St Austell

When our meals arrived, they were cold and practically inedible. We paid and decided to call it a night. The next morning, despite our concerns, we went for breakfast since we had pre-booked. Unfortunately, the breakfast experience was just as disappointing. There were no eggs, and the rest of the food was cold, dried out, and unappetizing. This was definitely our last visit to Carclaze during our week-long stay. However, we discovered a fantastic bakery just 250 yards across the road that served delicious food and provided outstanding hospitality. I highly recommend future visitors to the area to check it out!

We made a reservation for a family gathering of 12, but when we arrived, we discovered that we were not all seated together; one table was located around a corner behind a wall. This was disappointing for a family meal, and the waitstaff didn’t seem to care. It wasn't until two family members decided to leave that the manager finally came over, but by then it was too late. I also echo other reviews mentioning that the restaurant appears to be in disrepair and it was quite cold inside. We will not be returning. Service rating: 1.

As a regular at Premier Inn, I can say the Carclaze restaurant can be variable, with occasional staff shortages impacting service and often food choices not available. Price per person: £30–40 Service: 5 Atmosphere: 4

Very slow service and even though website said carvery every Sunday only turkey roast available Price per person: £20–30 Service: 1 Atmosphere: 2 Parking space: Plenty of parking Parking options: Free parking lot

The food was merely warm, and the pub itself was freezing due to a lack of heating. To top it all off, I couldn’t add any salt to my meal because it was damp from the cold. I genuinely think I would have been warmer eating outside. Overall, I was extremely disappointed with everything about this place. It appears that they cater primarily to holidaymakers. This is my second visit, and there have been no improvements. Save your money—you're much better off dining at Wetherspoons than here.