Firehouse Subs Red Rock Commons

1/3 of my salad was black and wilted. I?m not sure how you miss this when putting the salad together. This isn?t a little piece or two. This is disgusting. I?d like my money back at the very least. They also forgot my kids juice and rice crispy treat. Thetreat is like 1/4 of the regular sized treats. Pretty disappointed. I?ve gone here a few times before and never had a problem,but this time I was pretty bummed.

Not clean, wrong order, immature/unprofessional employees ordering food for delivery while on the clock and flies. Please call health department lol. DO NOT GO HERE TO EAT.

So the food was good as usual, and I understand that being short staffed is an issue everywhere and you have to take what you get but having five very young employees on a Sunday evening without supervision has it's downfalls. The boy who took our orderalso made our sandwiches as well as two other orders while two girls took turns scooping ice into buckets and when it died downanother boy and one of the girls came out to chat with their two friends giving them free drinks and then they both helped withan order that came in without washing their hands before handling the food and high fiving one of the friends over the counterwith gloves on in the midst of making the customers sandwich. Trash full, water bucket left by the lids and straws, putting onthe fireman's helmet that sits for decoration talking about how they get such a high discount just for wearing them, phones outair pods in, running around with friends before clocking out to leave for the night... Just wow. I know it's a sandwich shop butwhere's the professionalism?

They messed up on my order which ruin my meal. But now the issue is that I can't reach anyone to discuss this. Called Store Mutiple times. No answer. Call Corporate and still nothing. I shouldn't have to waste gas to get this fixed. So until thisis resolved to my satisfaction I will refuse to support this place. Which breaks my heart.

My husband and I generally really like the subs , but neither one was done the way they are supposed to be! The restaurant was a total mess! Trashes we?re not dumped and overflowing, the floors looked very dirty and food and papers all over! The tables werenot cleared and not wiped down, chairs were misplaced and the workers were on their phones and standing around talking, visitingaround in back room! Very disappointed! Won?t go back to this location! No adult worker was there, maybe the girl on the phonewas the shift lead but didn?t seem to care what a filthy mess it was! Also the drink dispensers were dirty and not wiped downand cleaned up! The kid preparing the subs was coughing and wiped his face with his apron! Yuck!????????????????????????One lastcomment, the store had two other customers who were eating so being busy was not the excuse!