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Feedback gevenI ordered delivery from this restaurant and while it was not the best, it was edible. The nachos were completely soft, bordering on soggy, and the dipping sauce was missing from both portions of Bunuelos, so essentially I paid £12 for mini dough balls. The tater tots were also soggy. The delivery took a long time, but I didn't realize the restaurant was so far away, so that was my mistake. Overall, the food was tasty. I appreciated that the chilli beef and pulled pork were in separate containers from the tacos. It would be an improvement if the cheese sauce was also separate to improve the nachos.
I have ordered from this restaurant several times and they keep canceling my order. I find it very disappointing as all I want to do is enjoy some Mexican food.
The service at this restaurant is amazing and friendly. I chose to collect my food at the suggestion of the lovely manager, who said it would be quicker, but he offered to deliver it himself. The service was excellent and went above and beyond my expectations. Within 25 minutes, I received my takeaway with smiles all around. It was packaged up piping hot and they even gave me some cardboard to protect it from the heat! The restaurant's decor was gorgeous and it was the cleanest takeaway establishment I've ever visited. I felt very safe with their distancing procedures in place. The Christmas decorations were beautiful to see. I highly recommend the slow-cooked chicken dishes, especially the chicken enchilada which was very tasty and filling. There are plenty of options for the whole family. I would rate my experience a 10/10 and can't wait to order again.
Ordered food through JustEat, something like 18:45 19:00, deliver expected between 19:50 20:00. Called the restaurant at 20:25 because on the website, the food was marked as 'delivered ', but still nothing arrived. The restaurant said 'we are very busy but the driver should be at yours briefly, it is 5 minutes away... '. New delivery expected by 20:35. 20:40 called again... Same story about how busy they were but the driver should arrive briefly, it is only 5 minutes away... Then a 'manager ' took the phone and at my complains he first hung up on me and, when called back he just cancelled my order!!!!!!!!
Not the nicest of areas but a decent quality burrito nonetheless. Big portions (regular was easily enough) and not dissimilar to benitos hat. They also do a mean rocky road.