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Feedback gevenOur waitress was friendly, but the service was quite slow, especially when it came to refilling our drinks. After our dinner, they didn't even clear our used plates before serving our desserts. It was outrageous—they attempted to place our dessert on top of our leftover appetizers! We had to ask three times for the dishes to be cleared. Additionally, only six out of our eight desserts were brought out initially, and we had to wait another 15 minutes for the last two. By that time, the others had already cooled down. Overall, we were very disappointed with our experience, and I wouldn't recommend this restaurant at all.
The host who greeted us seemed to be in a completely different world. I mentioned that I had a reservation through OpenTable, but he completely ignored it. I had to reach out to OpenTable multiple times to resolve the issue. I contacted Cornelius at P.F. Chang's, and he took care of it with OpenTable. I don't believe for a second that the incompetence lies with them.
Absolutely delicious! The presentation was beautiful, and the food was served hot. What a wonderful lunch!
Eating was good overall. my wife had the psychic, and he got away with it. I made the reservation with opentable and the host told me that I have no reservation. we've been through this. the waiter was less than motivated and more interested in talks with colleagues than for his customers.
Arrived at 9PM...not a lot of tables with people. Waiter took a while to show up, but took our drink and apps order right away...came back maybe 5 minutes later with water served out of a steel pitcher that tasted like it had been there all day. Limes helped. Waiter had recited his overly dramatic and extremely loud schpiel initially telling us about the 700-degree works and how fast they cooked. Another 19 minutes and the appetizers came out...and nowhere near 700 degrees! And still no drinks. So, waiter retrieves the drinks then I guess he was planning to dash again...but we weren't in for a 3-hour meal, so we ordered. Spare ribs were tough. Pot-stickers above-average at best. Finished the apps and two metallic waters later the entrees showed up. Not 700 degrees. Beef was chewy...sauce was good. The fried cauliflower wasn't prepared well...very bitter. We pressed on. Waiter was more interested in taking new orders and processing checks than actually serving and it showed. Finally came back, tried to up sell another 20-minute drink, brought to-go boxes, and we left. Walking to our car we noticed the manager and another co-worker hanging out in a booth and three more employees in full uniform standing outside in the receiving alcove smoking. It's no wonder everything took so long: nobody works at this place! Won't go back. Wouldn't recommend this particular PF Chang's to anyone.
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