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Feedback gevenWhen we went to pick up food, they had to remake it because they gave it to someone else by mistake. They gave us a gift card which was nice to correct it. It took another 20 minutes to remake the food. The nachos were made wrong, and were drenched in grease from the beef at the bottom. The other food was good though.
This place was an unexpected delight. We were referred to a different place that was super busy, so we decided to try El Jalapeño. We were certainly glad we did.The food was outstanding, and the service was top-notch.My son just entered his freshman year at GSU, so we'll definitely be back.
The food is great. However, it appears they are understaffed and over worked. No directions on where to pay. Took my ticket to the counter and was told next time pay at the table . The guy was a little rude in the way he said it. A little training goes a long way, especially if you want customer 's to return.
The shrimp had a horrible smell and taste as if it was expired or just was bad shrimp. Everyone was really nice about it however it just left a bad taste in our mouth and we couldn’t even finish the rest of our food. Would still recommend.
First time I tried this place in Statesboro. It is El Jalapeño. We had good service, good food. Love their chips... tasted light, not real hard chips. Salsa was good. Angie had avocado dip and it looked fresh. I had taco salad and she had chimichanga plate.