Krispy Kreme - Stockbridge

I am thrilled that this Krispy Kreme location is open again. I enjoy bringing my son inside to pick out his favorite donuts. The staff is always so friendly and patient with him, as the selection can be overwhelming for a child. I also recommend using the Krispy Kreme app. I always check in when purchasing donuts or coffee and regularly receive rewards. On my birthday, I was even given a free dozen glazed donuts. It is evident that Krispy Kreme values their customers.

I recently visited this restaurant for the second time in a few months and I was very disappointed. The service was not up to par. We waited in line for 15 minutes, as the doors were locked and only the drive-thru was open. When we finally reached the window, we were informed that the computer had malfunctioned and they needed to close. After asking how long it would take, we were told 10 minutes. Although we decided to wait, we were only helped by a young woman who was able to assist us. Despite seeing fresh doughnuts on the line, we did not receive them and instead ended up with poorly made doughnuts.

We ordered a dozen glazed donuts but upon paying for our order, we were informed that they did not have any change or receipt paper. Upon opening the box at home, we discovered that we had received a mixed box instead of what we had ordered. When we returned to the restaurant to correct the mistake, we were told that they were closed despite still having 20 minutes left before closing time. The staff insisted that they had given us what they had available, a mixed box, because they did not have the donuts we requested. This was by far the worst service we have ever experienced.

The staff at this restaurant were extremely friendly. When I went through the drive-thru, they informed me that there was a 30-minute wait for glazed donuts. Despite this, I decided to wait since it was my birthday. After waiting for twenty minutes, I noticed the line was getting longer, so I went inside to order my donuts instead. Additionally, if you sign up on their app, you can receive a dozen donuts for free on your birthday.

My kids adore these donuts! The place is always spotless, and the staff is friendly and welcoming.