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Feedback gevenTake out type: Dinner Average price per person: kr 100–200 Accommodation for dietary restrictions: Uncertain.
Today, June 19, I visited the restaurant Sushi Yama in Söderhalarna. I had dined there before and found the sushi and staff to be decent. However, on this particular day, I encountered a different experience. There were plates with leftover food left on tables, the floor was dirty, and there was a lack of chopsticks and napkins. The table tops were sticky and unclean, and the chairs were obstructing pathways, causing me to trip and hurt my leg. When I requested a napkin, a staff member simply pointed me in the direction without offering assistance. A dark-haired woman noticed my difficulty walking and showed no concern. The counter where the miso soup was displayed had leftovers, soup spills, and thick slices of leek scattered around. When I mentioned that the service needed improvement, the dark-haired woman suggested I take the food home with me if I didn't like it, while a blonde woman told me to clean the restaurant myself. It was also mentioned that complaining to their cousin, who is the boss, would have no impact. The staff at Sushi Yama in Söderhalarna appeared untrained, careless, and lacking in understanding of basic hygiene and customer service. This situation clearly warrants an inspection from the Food Inspection Agency. Their unprofessional conduct creates a negative atmosphere for the establishment as a whole. Type of meal: Lunch Price per person: 100–200 SEK Food Quality: 1 Service: 1 Atmosphere: 1
I received extremely poor service when trying to place my order. I was completely ignored and was very disappointed with the attitude of the girl working behind the counter. As a result, I decided to dine elsewhere.
Have you ever been to a lunch restaurant at 1 o'clock and witnessed the staff (waitress and cook) sitting and eating, telling you to wait 10 minutes until they're finished before serving you? That's exactly what happened to me last time I visited there. It's unbelievable, but true. I've dined there multiple times, but lately, I feel like the quality is declining. The portions are shrinking, and the prices are rising. It's a big no from me.
The food was tasty and served promptly! Perfect for a quick and healthy lunch stop.
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