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Feedback gevenNever again. Terrible service. The supposed manager Lou and another barista called Lauren were laughing and joking very loudly with a customer who was sitting at a table and ignoring the customers. I asked for my drink and the manager asked Lauren to make it to which the reply was no! The manger said just do your job! Totally unprofessional. Staff need replacing before I set foot in there again
I stopped by this restaurant for a quiet hot chocolate with my sister, but I will not be returning. The noise level was unbearable, not the kind of ambient noise you expect in a restaurant. The girl behind the counter seemed to be intentionally making noise with the crockery, and the staff were loud and vocal. The sound of the steam machine added to the unpleasant atmosphere, making it one of the least social places I have ever been. We decided to leave and I mentioned my concerns to the staff on our way out. The hot chocolate was not even hot and lacked flavor, and at a steep price of £3.40 each for a medium cup. I will be avoiding this place in the future. I suggest they offer free paracetamol on the counter, as they would likely be in high demand.
This restaurant review is a complete disgrace. The server did not listen to our order, got it wrong, and had a careless attitude. She did not pay attention to our order and was completely useless. Thankfully, there was a decent manager present to handle the situation after the incompetent staff member stormed off.
Costa Coffee is always a safe bet. The establishment is well-maintained and spotless, with friendly and accommodating staff.
Got food waited ages for coffee no happy service like it use to be no friendly greeting like it use to be all in all only if im desperate for a coffee will i visit this store soo muss the regular staff
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