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Feedback gevenCould not get in, road blocked with all the unmanaged traffic queueing. Needs traffic management. Terrible
The place could have been more neat and tidied up. Some sort of smell was always there.
Very small pieces of chicken and my burger was shocking. Didn't even taste like KFC chicken . Very much like supermarket frozen burger no meat to it and flattened out thin long piece not shaped like normal KFC burgers . Absolute waste won't order from here again. Definitely cutting corners . Also was missing my 4 pieces of chicken I ordered separately from box meal . If this is KFC they need to do better
I usually buy from this place and have no issues with them when we go via drive through but I have to say now that we have ordered via Uber Eats, they have really ripped us off! Firstly we ordered four prices of original recipe chicken and instead they gave us four hot wings. Next we ordered two filet tower box meals with 1 x chicken each. The burger filet wasn’t even KFC chicken. It was a fake meat. Like flat out cardboard that had no flavour to it. We both got the same issues. We couldn’t believe it! We felt like they ran to Aldi and gave us packet chicken because it tasted awful! They think we can’t tell! Yes we **** can! The food was in edible!! The one peice of chicken they gave us both a small chicken wing! Does this even constitute as chicken for your box meals? Cheap buggers! I was so disappointed we made a complaint on Uber Eats and lucky we got our money back! So is this what I’m meant to expect from KFC going forward! If you buy a branch in the KFC Franchise, why don’t you be proud of what you are serving and set some high Standards for yourselves? Because the poor quality cheap digs and badly cooked food shows there is true problems coming from this branch and it either needs to be sold off to new owners who care or the entire staff needs to reapply for their jobs under new management! I don’t know what happened to their quality but in my eyes they went from a 9 out of 10 to a 2 out of 10, in a few years! I will never order from Heaton Chapple KFC again after this! You don’t deserve customers if you’re going to cheat us on our orders! I highly recommend people steer clear of this KFC at Heaton Chapel if anyone is reading this! You just lost another two loyal customers! It’s just a matter of time before you lose everyone!! Waist of money! This branch is a joke!
Everytime I go here, they always miss items. Not sure how but this time they managed to miss out £7 worth of chicken?!