Mrs. Fields - Stockton

How the f you gonna advertise a pretzel, dip, and a strawberry lemonade in a combo meal then proceed to tell me that the cheese and lemonade are extra? Dafuq? I know it's not the people working there that make the godamn signs but what the f The workers were nice enough and the cookies and pretzel were alright

My sister and I came today to try the cinnamon bites, unfortunately we were not satisfied. We tried one and simply asked if we could get a refund or exchange it for something else. The supervisor Susan was rude. She said she could throw it away and give us 10% off another one. On top of that the employees are not following correct health procedures. One of the employees had her hair down. I will be calling both the Heath department and the better business bureau.

I absolutely adore this place. Who doesn't love cookies, ice cream, and/or pretzels? I frequently swing by to pick up a quick lunch snack while shopping at the mall. Their pretzels surpass Auntie Anne's and Mrs. Fields offers a wider variety of menu options. Everything is freshly made throughout the day. The cookies are also top-notch with a vast selection, not just the usual chocolate chip or oatmeal. They even offer cookies with unique frostings. A few months back, I ordered a customized birthday cookie for a party, and it was a huge hit with the kids. Overall, this place is a definite winner.

I was helped by a nice lady with rose gold hair 05/12/19 at 3:40pm I asked her if there is any pretzel dog bites she check and told me theres enough left for an 8 piece she rang me up and she went to get my cup to fill it in. Another associate a shorter guy jumped in front of her grabbed the rest of the bite and gave it to another customer and then rang her up. The associate with rose gold hair apologized for his behalf and explained to me its gunna be a less then 5 min wait for more i told her i was on my lunch and that I would like my money back. The shorter associate then lied to me and said it was gunna be a less then a min wait I am upset that the shorter associates didnt give me my money back but instead make me wait and wasted my lunch and then try to charge me again so i showed him my receipt even though he saw me pay with my card and heard my order. The associate with rose gold hair did everything perfectly fine and she was awesome !

Ordered a cookie pizza for a work anniversary. Cookie was not so great. The order was not correct, they added some artwork on the cookie realized it wasn't part of the order and then wiped it off. Except there was a huge stained red mark right smack in the middle. The cookie was also brick hard! I felt so embarrassed offering this as a 40 year anniversary desert at a work setting. Will not be a returning customer.