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Feedback gevenAmazing bagels, great breakfast sandwich and fresh orange juice. Tone options! Coffee is pretty good.
Best Bagles in town. I was so happy with my purchase.
This place is terrible. Every time I go, something's wrong. During my last visit, they have: 1) removed the coffee from the beverage station after I ordered coffee? not to roast a fresh pot, but to clean every pot in the building? and did not even give the courtesy to let me know if it were available again. I went without getting what I paid because I didn't have time to wait for over 20 minutes. 2) When my wife asked to make sure that they had not forgotten to throw their bagel, they were annoyed and talked about them in the kitchen. Oh, and they didn't drag her bagel. 3) At my last visit they did not even honor my birthday reward. They gave a small discount that was wrong, and when I asked, they assured that they were right. The staff was extremely unfriendly and uncomfortable. I doubt I'm back.
This place is hit or miss. Food is always good (if not always well equipped). Service is good, except two bad experiences. Today I got a portion of Lox (maybe) and paid for two. And what happened to the sale of Lox? I don't like the sandwich and with prepacked ox was helpful. But $10 for that pile?
I'm very fond of Noah's NY Bagels. I use to order baker's dozen multiple times a month and the travel coffee for our office. No problems doing so. However today I thought it would be nice to order a dozen and a half as a surprise for my teacher and students. I was rudely told to place my order 24 hours in advance because she didn't have enough bagels for the morning. Now how is that my problem. The case was full of bagels and you can smell the ovens working. As a manager you have to expect the unexpected. Customer service is number one. Also she was complaining about having a terrible morning to an employee who just walk in for his shift. Common courtesy take it to the back or word it differently. Its your tone. I love your bagels but this left a bad start to my morning. I know we can be kinder and just breathe. You got this. I believe in you. Have a great weekend.