Pizza Hut - Stockton

Pizza was decent. Wish it was a but more saucy and less

The outside of the restaurant had homeless people lingering around. My pizzas sauce was not evenly spread out and parts of my pizza didn't have sauce underneath the cheese. It did not taste well. My pizza was also not cut evenly.

Sometimes, a stuffed crust pizza hits the spot and Pizza Hut delivers as requested!

I ordered contactless delivery. I saw on my camera app that the driver arrived, no notification from the delivery app, no ring of the door bell but I didn’t mind, so I started making my way to the front of the house, I took about 1-2 minutes to get out to the front (disabled so it messes with my mobility). By then the delivery driver left so I called and spoke with the manager. Apologized and was cut off and told they would bring it back if “someone was ACTUALLY going to be home” I apologized again and did let them know Im disabled and don’t move as fast as I would like but I would be happy to wait in the living room until the driver was able to come back. The driver arrives and rushes up to my door, Im thinking he must be nervous so I go to meet him at the door and say “hello”, was literally about to thank him for coming back and apologize to him in person but he was MAD. I got cut off after I said hello and was met with “WHAT, you did hear me out here the last time I was here?” I apologized again because frankly he was making me nervous and I did honestly feel bad he had to come back out. He just said “yeah” and shoved my food at me before he stomped off. I say all this to say I do understand customer service can be frustrating and draining I really do, however I really don’t appreciate being talked to like that. Ended up in tears and disregarded the food all together

The instore help is great. Ordering online sucked by having to deal with remote phone order takers that screwed up my order. You can't call the shop directly. I don't like that. I ordered about $175 worth of pizzas to deliver to my friends and I wanted my way. Not the phone services lack of menu options.