Tropical Smoothie Cafe - Stuart

First of all, I want to mention that the smoothies were quite good. However, I place a high value on customer service, and that aspect was unfortunately lacking here. I approached the cashier with a big smile, but received nothing in return—no greeting, no smile, just a blank and unfriendly expression. After taking our orders, when our name was called to pick them up, we found five smoothies without any tags or labels, leaving us to play a guessing game. Overall, a few simple enhancements in customer service would greatly improve the experience, and we would be eager to return.

The location was clean, the food was very good as well as my beverage. The only thing that was not Stellar was customer service which is the reason why four stars instead of five.

Placed an online order, arrived to pickup my order at the scheduled time, informed by an employee they were working on it, waited a whole 20 minutes until I got my food. Asked the manager for a refund after not receiving anything in the time waited and watching multiple customers that ordered in the restaurant prior to myself having their name called receiving big orders before me he rudely told me ?It?s right here? as if I was supposed to know that or something. Extremely unprofessional.

We are regular customers, today was the (12:15 pm Sunday June 5).last time we would ever do business with this location again!! My husband ordered our normal smoothies. .The girl refused to make chocolate banana kiddie size add peanut butter.. Normally they add .99 cents for the peanut butter added to the small Chocolate banana. She said their not allowed to. I eat there daily on lunch

This was my first visit to Tropical Smoothie. I ordered the All American breakfast along with a Mocha smoothie. I didn't request any extra Turbinado sugar, and I found the smoothie to be quite sweet, but it was enjoyable! The portion was very generous.