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Feedback gevenWe checked past reviews, made our reservation, received our confirmation, dressed up and drove 16 miles on an LA freeway in the dark and pouring rain. Parking is difficult here but we did find a space and waited for them to open. Our reservation time came up, but guess what??? THE RESTAURANT WAS A NO-SHOW. The place was dark. I called the restaurant and their recording said that they are closed for remodeling until friday. Next we accessed Open Table to make another reservation for that night, OT said that we could not because we already had one for that evening. Then we attempted to cancel the Montresor reservation, OT then said that we had to call Montresor to do that. Of course no one was answering the phone at Montresor so we could not cancel our reservation and we could not make a new one. So then we just drove 16 miles back to home in the dark and pouring rain. We want to thank everyone for a fun evening. Thank you Montresor for not calling us. Thank you Open Table for not allowing us to make a new reservation.
I made a reservation about 2 or 3 weeks in advance for my husbands birthday. We were driving up from San Diego and were excited to have a nice dinner. However, when our Uber dropped us off at the restaurant early for our reservation- IT WAS CLOSED. We stood outside trying to figure out how to get in for a few minutes before finding a sign stating that the restaurant was closed for filming! I just could not believe that they could not even have the courtesy to call back their reservations to inform people.
So I really can’t write a review but I’m writing because I made reservations for my birthday on a day and time that they were supposed to be open and they were closed. I had to rearrange my whole night which I was really annoyed about. Otherwise I’m sure it would’ve been great.
We made a reservation for this restaurant on Open Table. We were excited to try it as it had been recommended by several friends. However when we arrived the valet told us they were closed for filming. Sure enough that’s what the sign said. But the restaurant never reached out to us to advise that the reservation would not be honored. Not cool!!!
Staff couldn't have been friendlier and all four of our meals were delicious. Thank you for a great evening.
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