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Feedback gevenOrdered lunch today and had a bug crawling in my salad. I found this creeping creep a few bites. Let me just say I'll never eat here again. I can't even blur the idea of eating a salad from anywhere.
Bad quality. I ordered Pacific Bowl Katsu Chicken from UberEats. I ordered it earlier and I really like it. Today I ordered online again and the chicken was burned as completely; the color was dark brown almost black. They would have made a new one instead of treating the burned to customers. I'm really disappointed.
Eating is fresh and tasty at the time they said it will b ready in 10 minutes, but if I there is not ready, they take no money, but tips in cash lol still there is bread is so hard with the plates they serve it is like rock hard and so are the croutons .. I'm afraid I'm not gonna break a tooth. I hope they make fresh bread that I gave up eating.
I would have given 5 stars if the staff were more attentive and less aloof. We stood at the registers with two employees blankly staring at us for over 5 min without uttering a word of help to take our order. The employee who did eventually help us confessed that he would be quitting the next day due to another job offer...TMI please just take my order before you flush your Tender career. Don't love the service but I do love the clean flavorful food here, however the goop lab is giving them a run for the clean food torch and those other employees are more than helpful. Relying on Doordarshian customers does not mean you can ignore your walk in customers. Another funny fact...they do not accept cash payments but they do accept cash tips......um......what? Is it another employee trust issue or are they worried about the dirty tinder? The tip money is apparently disinfected nightly....some fancy food grocery stores are now using a scanner to read the palm of your hand as payment triple yikes!Our order arrived with an entire side dish missing and no capers on my favorite grilled tuna salad nicoise. When I went up to the counter to resolve the matter I was told to wait 5 more minutes to pay for something I had already ordered while my entree went cold.The chef eventually came out from the back to fire up my sides and tossed me up a cup of capers my way from a jar under the counter. Alas the fingerling potato side and extra garlic aoli never arrived and we left disappointed after my friend and I got the bums rush to leave now we are closing at the end of the night.....no apologies just lack of service. The food is still good but they have some training to do here. I miss the GT kombucha on tap as a side note....dear manager the email you provided to me was incorrect. The correct email is: guestsupport@tendergreen…
Person in charge of hiring here should be fired. Mediocre staff. All children working here. All employees seem miserable and beaten down. The energy is depressing and toxic. Did the world run out of workers to have these emotionally broken souls here? Deserves negative stars