Domino's Pizza - Suffolk

Does not deliver within 4.4 miles. It took an hour for a simple pizza. No contact. You need a better lead.

This store needs to either step up their game or close down. I love Domino 's, but I 've had problems in the last three visits. First was when I placed an online order for pickup. App said it would be ready in 15 minutes. I showed up 10 minutes later and was told 3 times it 'll be out in just a minute . I waited for 30 minutes just to learn that my order never processed. When I asked why the staff didn 't catch this earlier, all I got was well, that 's what happens when you use the terrible app (this is the first problem I had with the app). Second was placing a large order for a party we had. One person has a dairy allergy, and another is lactose intolerant; so I specifically requested one pizza WITHOUT cheese. At a glance, this pizza was cheese-less, but as soon as one of them took a bite they realized there were several sprinkles of cheese on nearly every slice. It was almost like they put cheese on it, realized they weren 't supposed to, and tried to brush it off. The rest of the pizzas were poorly made as well: one had almost nothing but sauce on two slices, one ham pineapple had several olives onions on it even though we didn 't order it that way, and all of them were cut very haphazardly. To their credit, they were very apologetic this time when I called to complain (I 'm guessing because the word food allergy was mentioned), and they offered a free pizza on my next order. At least, that 's what they said... when I tried to redeem the free pizza the next week, they couldn 't find the offer in my account. At that point I decided enough was enough and ordered from Rita 's instead. Next time I 'm craving Domino 's, I 'll order from the Churchland store.

Order 2 for $5.99 each medium pizza pan with Alfredo sauce and topping Philly steak and premium chicken pizza come hot and sauce taste delicious. The other one medium pizza pan with marinara sauce topping Italian sausage and pepperoni pizza come hot and nice but the sausage too little. We also order side chicken wings but chicken size to small but well cook. We pay cash and the Casher never give us receipt even we ask them, then they said the system was down. But they print label and any other receipt.

Be very careful when ordering from Domino?s. Last week, we ordered two medium pizzas, one of them being a specialty, and chicken wings. It all came to under $20. This week, I had my 17-year-old order online. He ordered exactly the same thing except instead of chicken wings, he ordered garlic knots. The total was $38. Of course, I did not catch this mistake until after my son had picked them up. Knowing that this was just a silly mistake, I talked to a manager. After talking to a manager, he assured me that the mistake was ours...?You should be more careful and ask for the $5.99 special next time, it?s been that way since the conception.?... his words. Now, let me assure Dominos, there will be no next time. Just a reminder that local, small businesses are the way to go. That was my mistake.

I placed an order online here, the tracking didn't work and when I called to check the girl couldn't hear and had trouble and acted as if she knew nothing about her job, but somehow acted rude. Then they don't make orders, and it'll wait a 2 hours. So I broke up. So all and all terrible service.