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Feedback gevenThe manager is super nice all the service are so kind and attentive it’s super clean too! This is my favorite Chuy’s. Great place to host a party! Party room was fabulous! Thank you to all the great people who work at Chuy’s sugarland!
I just moved here from Arizona and the Mexican food is very different. I’m not too crazy about “Tex-Mex” however this place was good compared to other places. I will be ordering again!
1 star for service is for SugarLand location only. I’ve been ordering the comida delux for years, always substitute queso for the ranchero sauce and I’ve never been asked to pay extra for the substitution. The to go waiter said they’d have to charge and when I asked how much she took like 5 min and then said $2.17. She sent me a link to pay the difference online and the website that came up showed $2.17 for flour tortillas. I called back and she said the managers required them to charge extra so I held 15 min for a manager. I explained the situation and he said yes, I had to pay the difference even though the charge was for flour tortillas not substitute queso sauce. Not sure what kind of greedy, under the table stuff is going on at this location but this never happens at either location on Westheimer.
We love hanging out in this restaurant but I think other people would agree that the menu and flavors have never recovered after the pandemic. Props to management for shrinking menu and dropping prices when the community needed to get the heck out of their house. We only go back now because it's inexpensive but I think they could charge us a bit more if the promise to work on the flavors and expand the menu. P.S....Probably save a bit of money by balancing the HVAC since it always so cold in the back room.
Bring back the original menu, might as well go to Taco Bell.