Frans Family - Summersville

They were out of steak and called to ask if Id like a drumstick and thigh instead. Not what I was craving but I understand. However they charged the same price for the chicken dinners as for ribeye steak. I wouldnt have payed $33 for 2 chicken dinners w/ baked potato and fried apples and a roll. Thats just not worth it and it wasnt even white meat!

The portion size was quite small; the BBQ chicken was only one breast. The mashed potatoes were good, but the roll and hash browns had very little flavor.

The rib eye steak was slightly undercooked, and unfortunately, there was no option to specify how I wanted it done, so I had to put it in the microwave. Aside from that, my meal was excellent!

My husband ordered a double cheeseburger with all the toppings except onions, along with a side of fries. I chose a pulled pork BBQ sandwich with coleslaw, a hot dog topped with ketchup, mustard, chili, and coleslaw, and an order of chili cheese fries. I found my BBQ and hot dog to be delicious, without any complaints. However, my husband was less satisfied with his meal; he mentioned that his burger had an off taste, as if it were old, and he would have tossed it if he hadn't been so hungry. Both of our orders of fries were extremely hard, as if they had been prepared earlier in the day and left out. Mine were slightly softer thanks to the chili and cheese on top, but overall, it was not the pleasant dining experience we had anticipated. On a positive note, the service was fast, and our delivery person was excellent—very prompt and attentive to our order.

Sandwiches didnt have what we asked for