Ihop - Summerville

The food and service were excellent. However, the atmosphere left something to be desired. The restaurant was quite cold, and the staff had to rely on an oil radiator space heater to warm one side of the dining area. It seemed that the walls and windows had minimal insulation. As a result, many patrons were bundled up in sweaters or jackets.

Worst IHOP experience I have ever had. The entrance was littered with scraps of paper. It was very cold. The food was horrible; tough broccoli that was probably wilted before cooking. The salmon was grilled too hard and very dry (that’s what I get for ordering salmon in a pancake house), would have sent the meal back but was too cold to wait on it. Now I know why the parking lot was empty when I pulled in. The servers, however, were very sweet and trying to make the best of working in a cold restaurant that was once a cozy place to get a good meal. Will not be returning.

Today is National Pancake Day. Best place for delicious pancakes and they're FREE

I had a terrible experience at this restaurant. When we were seated, the table was dirty, and I actually saw someone clean another table, leaving crumbs all over it. We waited an hour for our food, and when it finally arrived, half of our order was wrong and had to be sent back. Throughout our meal, both the manager and server seemed to avoid our table completely. The omelets only had a small amount of meat on top, with none inside. The service was disappointing; the server hardly checked on us and was slamming dishes into the bin at a nearby table while openly complaining about hating her job and not wanting to be there. I've been to IHOP for years and have never had an experience like this before. If I could give it zero stars, I certainly would. I won’t be returning to this location.

Sat for 20 minutes after 1pm on a Sunday and not a single person stopped to help us. They continued to seat customers throughout the restaurant. After getting a managers attention we were asked to move to another table because our assigned server had already left for the day. After sitting in our new seat for 5 minutes we had a waitress who didn’t bother to introduce herself, she just said, “can I get your drinks” and then walked off. No greeting whatsoever. I understand being busy and stressed out on a Sunday afternoon, but you could at least treat everyone equally. All the tables surrounding us were getting great service. Extremely disappointed. I only stayed because my 5 year old was promised IHOP and didn’t want to go elsewhere.