Clem's - Sunderland

Excellent service Excellent food Great prices Would have included a photo but to late! But All gone!

Been today with a friend excellent service excellent food total value for money will be returning very soon

I was extremely disappointed with the lack of consideration at this fish shop when it came to serving larger portions, resulting in wasted food that ends up in the landfill. I requested a smaller portion as I could not finish a large one, but was told by the manager that this was not acceptable. When I explained I couldn't eat the large portion, the woman rudely took the menus and stormed off to the kitchen. If this is the attitude of shops in Sunderland, I will not be returning. It's astonishing that the company would prefer for me to leave most of the food uneaten just to make an extra £2.00 from me.

My husband and I visited this fish restaurant today as he always says the one in Spennymore is wonderful. I ordered scampi and chips, hubby ordered fish, chips and peas. My scampi arrived, tasted as though they had been cooked in burnt oil, so greasy and hard and over cooked, looked like bullets on my plate, also got a fish bite instead of a scampi. The chips I had about 8-10 that I could eat and the rest were hard scrappy end bits hidden under the edible ones, asked if I wanted tartar sauce, I said yes please, had to ask three waitresses were it was) I was almost finished eating what I could when it arrived. My husband could not eat the most of the of his fish due to the grease, and the peas omg what a strange dark green colour. I think we got the day before warm up’s. People who ate after us their food looked nice, but ours was absolutely horrible, we will not be returning to clems in Sunderland

Poor service, sadly the food is worse than the service. Was requested to pay upon ordering which is rather unusual in a restaurant, the fish was small and very very greasy, inedible actually.