Pagoda Chinese Takeaway - Sunderland

This restaurant was absolutely terrible! I wouldn't even give it one star. The person who answered the phone was not helpful at all and the egg foo young was burnt to a crisp, with hardly any egg in it. It was by far the worst $15 I've ever spent. Save yourself the trouble because when you call, they don't care at all.

Avoid this restaurant at all costs since the new management took over. I ordered half a chicken, but only received a quarter. The food was overcooked, resulting in dry and tough chicken, and chips so overdone that they were essentially hollow shells. It was difficult to communicate with the staff. Save yourself the trouble and find a different place to eat.

I ordered a meal to be delivered at 1800 and was informed it would take about 45 to 06 minutes to arrive, (i only live about 1.5 miles) after 1.5 hours i wrung up and was informed it was on its way, after 2 hours i wrung again and was told there was a problem and it would be delivered within 30 minutes and they would give me spring rolls for free because of the delay. after another hour i phoned again to be told it was with the driver to which i then cancelled the order as 3 hours to wait for a meal to be delivered from a journey 5 minutes away and still not arrived is totally unaccusable. I ordered another meal from Chinese 2 Go and it arrived in 30 minutes. after using the Pagoda for over 10 years i will never use them again, and Chinese was a much tastier meal,

Having moved from doxford park to ryhope last year we hammered the local takeaways as we were so busy decorating that home cooked meals just didnt happen , the Pagoda leaflet is now well worn and we have never had a bad meal,always large portions but still high quality with plenty of meat/prawns whatever. i have visited and picked meals up a couple of times and all looks as it should be in the kitchen , we have converted a few of our friends too. Cant wait till the next time i can find an excuse to order in.

This was the worst Chinese I have ever tasted. Put the whole meal in the bin. The prawns were raw. Please don't waste your money.