Peggy Sue's - Sunnyvale

Do not order takeout from here without checking your order in its entirety first. It's painfully apparent that this place and its owners lack attention to detail.The good: My strawberry mango shake was 4.5/5, and absolutely worth the money. It's thick in a good way. Apparently you can get the alcoholic version for takeout? The caesar salad had a nice flavor and the chicken wasn't dry.The bad: The Au Jus in my takeout order didn't include the most critical part: the dip. When I called to request a partial refund, I was told I would need to call back in a week when the manager was in, or drive all the way back from home to get another. Totally unacceptable. If I'd ordered through Doordash instead of buying direct, I'd have my money back by now. Don't run a restaurant without someone on site who can give refunds! The physical menus have so much JPEG artifacting it's distracting and embarrassing to look at. They should be reprinted by someone who knows what they're doing. The plastic straw provided for the shake was far too thin for a shake that thick, making it entirely useless until the shake melts because it collapses on itself. I replaced it with my own at home.The mediocre: My cheese steak had dry bread and meat. The sandwiches are not worth the cost. The TV menus behind the cashier display a scaled version of their print menu, making most of the items impossible to read. They handed out physical menus at the front. They should edit the TV menus to be readable highlights or switch those TVs to something better. The only claim to it having 50's diner decor are some posters on the wall. The place was previously Boardwalk Burgers and Fries and looks basically the same as before. It looked like my shake was made immediately after my order, then sat somewhere while the rest of my order was made, ~20 minutes. So all the whipped cream had deflated by the time I left and I didn't even get to sip it while I waited ?

We were impressed. Came in today and got two burgers, fries, and onion rings for $25, before tip!?! Wow! Our standard weekend lunch in Sunnyvale is closer to $50, even for a simple burger. My partner and I chatted about the many impressive aspects of our meal afterwards. 1. The ingredients are so well balanced and fresh you can actually desiminate them for one another in each bite; right down to the sesame bun. Nothing over powered any other aspect. 2. The patty was well seasoned, and NOT with salt. So many places trade spices for salt these days and its the worst. Not Peggy Sue's. We could tell the patty had been seasoned but not with mostly salt. Again, well balanced. 3. I have always talked about why places don't reduce the cost of a meal when you remove items. This place does! Omg, I can't belive that! You don't want the fries that come with your burger, cool, you save $1 ? Very cool! 4. Almost any topping added, for free. I could turn a $11 cheese burger into an onion, jalapeño, peppers burger for... the same $11 ? What?!?. Again, so cool. 5. Fries and onion rings were extra crunchy and fresh tasting; and again, not over salted. They definitely take care of their fryer and oil. Better tasting than a lot of places we've been. 6. Service was friendly and welcoming. They very clearly care about their patrons and understand the importance of customer service. Please don't hesitate to ask for anything you feel may make your meal that much better, they really do want you to enjoy your meal. And remember, this is Sunnyvale, a $10 burger can't even be found at McDonald's these days. Great place. We will 100% be back as we're already excited to try their breakfast.

My experience was on a Sunday about 11 30 a.m. there was only one person who was waiting on tables and doing cashiering and doing everything else. He was pleasant enough except that it was sort of awkward because I asked for a menu and it took quite a while to get it while he went to the cash register and rang something up and then dealt with the one other customer in the store. After I got the menu it took quite a while for him to come back. He didn't serve me silverware until I asked for it. I only ordered pancakes and a cup of tea. He didn't bring any sugar or cream with it until I asked. And I also had to ask for a spoon. The pancakes were okay. I did like the fact that he came with an array of teas that I could choose from. I believe that training is necessary to understand customers needs and be on top of things. I myself have run a coffee house as an owner and had a staff of six people. And I know that customer service is very important.

Peggy Sue's in Sunnyvale is a delightful spot for anyone looking to enjoy a classic American dining experience. This charming establishment takes you back in time with its 50s diner vibe, complete with jukebox tunes, neon lights, and memorabilia that adorns the walls, creating a nostalgic atmosphere that's both inviting and exciting. The menu offers a wide range of delicious options, but the hamburgers steal the show. Each burger is cooked to perfection, juicy and flavorful, served with fresh, crispy fries that complete the meal beautifully. The staff at Peggy Sue's are friendly and attentive, ensuring every visit is a pleasant one. Whether you're a local or just passing through Sunnyvale, Peggy Sue's is a must-visit for a fun, satisfying dining experience that leaves you with a smile.

I just loved that place.The atmosphere and staffs make you feel so comfortable.Food was really really good.Extremely