A&w Canada - Surrey

I went to the restaurant and there were only 2 cars ahead of me. I ordered a Poppa cheese burger and sweet potato fries. I had to wait 10 minutes before receiving my order. However, there was no mayo for my fries and no cheese on my burger. I quickly grabbed my food during my lunch break, but I will be returning tomorrow for my meal to be prepared correctly. I expect my meal to be made right and for free. Thank you.

I just ordered a poutine few minutes ago girl named guri made this and I was very disappointed to find a pool of salty gravy and soggy fries instead. It was such a waste of money.

From past few months am coming at this location at night time and the female lady is so rude she doesn’t listen to the instructions and mess up food all the time. But the main concern is she is super rude and give me vibes like she is doing racism although she is brown her self too. I have give this location alot of chances but this was the last chance i hope she gets fired ASAP. Today she didn’t responded from the speaker and when i went to window i saw her laughing on Her phone, i knocked on the window and she came up aggressively and F uped my whole mood. Just letting you know if you are reading this. Just thank god that you are a girl

I dont know what's wrong with this place but it's been almost a month their debit/credit machine is not working and only accept cash. Time for directions to wake-up in there !! Last week ladie at counter give me a fries while I ordered a poutine. Today no fries and no onion rings yo serve, they give one ashbrown instead.Those guy need to wake-up or else that A&W Franchise should be taken away.

This A&W restaurant is decent. They usually get my order correct, but lately the debit machine in the drive-thru has been down and it seems like they aren't doing anything to fix it. This lack of attention to fixing issues reflects poorly on the management.