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Feedback gevenWe booked a 2 night Christmas deal that included a 2 course meal in the hotel restaurant. What they don 't tell you in the promotion is that you get less good food than if you were ordering from the menu. Outrageous. The first course (fish) was really rather nice. But the second course inedible. Slices of beef/steak (that did not feature on the menu) that were uncuttable. Over fried potato pancakes. Flavourless sauce. We had no intention of eating this. The first waiter apologised. Maybe we 'd like a cup of coffee instead!!!!!! A second waiter offered an alternative second course, which we accepted. This was the meat that was actually listed on the à la carte menu. At least this meat was edible. But the dish was flung together in the same amateur way and served with the same hideous sauce that was on a par with instant powdered gravy. I checked the menu. This meat was allegedly served with a balsamic reduction. I also noticed that our sauce was served in a cheap tin gravy boat, while white porcelain gravy boats adorned the other tables. 'Why? ' I asked the waiter. 'Because you are on a special package. ' !!!!!!!!!!!!!! Lost for words. How vulgar, shoddy and stupid is that? Why would a restaurant not serve its very best to everyone?! We left. And we cancelled the 2 nights we had added to the Christmas deal. Fortunately Hotel Ærø has a room for us. We had eaten at Salig Simons Gård the night before and tonight we are eating at Thudes. There are a number of excellent places to eat in Svendborg. We will certainly never eat here again. Life is too short. We often visit Svendborg, We love good food. So this place is now stricken from the list of options. Horrible!
We stayed in Svendborg at this hotel for three days. The hotel was as advertised and adequate. However, when we went to the bar before dinner for a drink then dinner at Krinsen, we were told that the restaurant served only the nightly buffet. nothing else. After tracking down the bartender, we were able to enjoy a nice bottle of Rose but after seeing the grazing at the buffet we felt our dinners in Svendborg should be pursued elsewhere. No comment on the buffet. It could be our lack of Internet skills, but the restaurant's transition to an all you can eat type of experience was not obvious to us when we booked this hotel.
We were at this place as a family and we had reserved a table at 12 o'clock. First we got greeted by a very condescending receptionist at the hotel where we asked to get validated parking and she talked to us like we were stupid children. Then we were seated and sat there for 10 minutes before they even took our order. It took an hour in all to get our food and the waiter didn't seem slightly apologetic about it, there was only 8 other people than us, so it wasn't even busy? The food was very poor as well, boring, tasteless and soggy. Overall a poor culinary experience, stay clear of this place if you can.
A hotel restaurant is seldom as cosy as a stand alone restaurant. And this is not the case for Krinsen either. However, staff is friendly and the steak we had was very good and we had absolute nothing to complain about. Pricing is reasonable taken the dish into account. We took a bottle of italian wine that also came wit an acceptable tricetag. All in all a good experience in less-cosy Hotel surroundings
We visited Restaurant Krinsen, next to the Best Western Hotel for dinner. Reserving a table in the morning was easy. The restaurant is known by the locals for their steaks. Service 4 Friendly and professional service and spoke fluent English. All steaks did come out well done, with no red meat, rather than the ordered mediums. The waitress quickly apologised and offered to provide us with new steaks, we declined. Food 4 Our party opted for a mixture of Danish Veal T Bone steaks, as well as Uruguyan Sirlion Steaks with again a mixture of Whiskey and Peppercorn sauces. All the steaks were of a very good quality, with excellent sauces, tomatoes, mushrooms and the skin on fries were excellent. We had Chocolate cake for dessert, which was good. Value 3 Very good food and service, but we would only eat here for a special occasion, as the price is higher than the area's average.