Thai Orchid - Swindon

Food doesn't taste authentic . I think the kitchen staff is british and they cook in british style .

I've given 4* as the food was delicious. Some lovely unusual dishes on the menu. What let the place down was the atmosphere (more to follow on that) and the restaurant needed a bit of TLC as was looking a bit tired. Looking around noticed it needed redecorating. The service was friendly but slow, a number of diners got up asked the waitress for more drinks or when their food would be ready which affected the atmosphere. We had to wait between 30 and 45 mins for our food which we was ok by us but not for others. The main reason we found out was due to number of takeaways/deliveries being ordered and accepted. I understand that they do not want to turn away business but there has to be a balance towards looking after your in house diners and give them priority especially if only having one chef. Surely, the take out orders could be given a later delivery time. Would I go back, not in a hurry, would I order a takeaway certainly for the food.

Went for a nice Saturday night meal and waited an hour and 20 minutes for food. No communication as to the waiting time or anyone coming over to ask if we needed anything or to top up drinks. Service was awful. Will not return Service: Dine in Meal type: Dinner Price per person: £30–40

One of the worst experiences I had in Swindon, Arrived at the restaurant at 7:30. Waitress came and took the order, 20minutes later came with one drink and advised that they don't do a glass of wine only bottles.. ordered a different drink, took another 20 minutes after having to remind her.. starters came out at 8:30... No sign of mains! at 9:30 pm we decided to leave. What is even worse is that the waiting staff apologised and the owner could not care less.. Never returning to this restaurant again.

Service: Dine in Meal type: Dinner Price per person: £40–50