Dunkin' - Syracuse

Unsure why this location hasn 't been shut down yet. Several disappointing encounters. Employees have attitudes like they don 't even want to be there. Coffee taste like it 's been sitting for hours. Creamer is probablly beyond its Best By date. Donuts are never fresh. Menu items are very limited they 're always low on inventory. I used to feel service was best when the manager with the black jeep was there. Haven 't seen her car there in awhile so I drive by to the other Dunkin locations instead. Sad, because this location is in my back yard.

Dunkin almost always delivers when it comes to their food and drinks. Unfortunately this location, the drive-thru lady working the day I went had absolutely 0 customers service skills. She said have a good day, and closed the window before I was able to say anything about the fact I had more on my mobile order. When she came back and I told her about the missing order, she grabbed it and handed it to me and almost closed her own arm on the window because she wanted nothing to do with me. Poor service.

Clean, fairly efficient, friendly, good service. The issue, as with many places, is I ordered coffee with alternate milk option and now I’m falling asleep 2 hours later with a partial migraine and dizziness. Some people CANNOT have cow milk. I understand mistakes are made, but if it’s laziness, or an oversight, certain things have implications. I’m just glad I don’t have to drive the 4.5 hours back to PA today. Overall, thank you to the employee that corrected my order with no extra charge (I added an extra fried egg at the kiosk, but the ticket printed with +bacon on it).Dietary restrictions: Please check the milk on the order as described above. I had regular coffee and ordered alternate milk option, but I now am dizzy and tired, getting a migraine.

Felt rushed through with our order at the drive through. When we pulled up there were no cars behind us and by the time we finished our order only 1 car was behind us. We asked to have the order read back to us to make sure everything was accounted for but instead they only read back to process total and asked us to pull up to the next window. When our entire order was given to us, we were missing hash browns, and creamer and sugar for the coffees (which we did mention to put on the side). When one of us got out if the car near the front of the store to let someone know of our missing order, they were shouted at thay they needed to stay in the car. We were in a completely safe spot to exit the vehicle. The bacon egg and cheese on a croissant ans mt coffee was delicious though.

Slow service. Ordered an everything bagel. Got a plain bagel.